Privacy policy

Last updated: August 5, 2026

This Privacy Policy explains how French Beauty Lab (operated by ITC Digital Lab, United Kingdom) collects, uses, and protects your personal information.

Information We Collect

When you place an order, we collect information such as your name, email address, shipping address, and order details.

How We Use Your Information

We use this information to process and fulfil your orders, communicate with you about your purchase, and improve our services.

Order Fulfillment Partners

To fulfil your order, we share necessary order information (such as your name, shipping address, and order details) with our fulfillment partner, who ships your order from France. This information is shared only for the purpose of processing and delivering your order.

Payment Processing

Payments are processed securely through Shopify Payments and PayPal. We do not store your payment card details.

Marketing & Advertising

We use Google Merchant Center to list our products in Google Shopping. This may involve sharing product-related data with Google; it does not include your personal order information.

Data Retention

We retain your order information for as long as necessary to fulfil your order and comply with our legal and accounting obligations.

Your Rights

Depending on your location, you may have rights regarding your personal data:

  • US customers: You may have rights under applicable state privacy laws (such as the CCPA) to access, delete, or opt out of the sale of your personal information.
  • Canadian customers: You may have rights under PIPEDA to access and correct your personal information.
  • Hong Kong customers: You may have rights under the Personal Data (Privacy) Ordinance (PDPO) to access and correct your personal data.
  • Singapore customers: You may have rights under the Personal Data Protection Act (PDPA) to access and correct your personal data.
  • Japanese customers: You may have rights under the Act on the Protection of Personal Information (APPI) to access and correct your personal data.

To exercise any of these rights, please contact us at support@frenchbeautylab.com.

Contact

If you have questions about this Privacy Policy, please contact us at support@frenchbeautylab.com.